Data We Collect and Why It Matters
We collect the information you provide when registering — your name, email address, phone number, and the mobile wallet number you use for deposits or withdrawals through bKash, Nagad, or Rocket. We also record transaction data: deposit amounts, withdrawal requests, and payment confirmation timestamps tied to
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your account. On the technical side, we log your device type, browser, and IP address to keep your account secure and to detect unusual access patterns. If you contact our support team, that conversation is stored too. We do not sell your personal data to third
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parties. Payment data linked to bKash, Nagad, or Rocket is used only to process your transactions and verify your account identity — nothing else. We may share data with payment processors when required to complete a transaction, and with regulatory bodies where local law in Bangladesh
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requires disclosure. Your data is held on secured servers with access restricted to authorised personnel only. If you withdraw from the platform, we retain minimal records only for the period required by applicable law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.