Reference

How bet000 Handles Your Personal Information

When you open an account with us, you share information we take seriously — your name, contact details, and wallet identifiers like your bKash or Nagad number.

Account data protectionbKash, Nagad, Rocket wallet privacyYour right to access and delete dataCookies and device tracking explained
bet000 How bet000 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We use SSL encryption across all account pages, payment flows, and support channels. Your bKash, Nagad, or Rocket wallet number is stored in an encrypted format — it is never exposed in plain text in our systems or in any communication we send you. Our internal access controls mean only the teams who need your data to process a payment or resolve a support case can see it. We review these controls regularly.

SSL Encryption

Every page that handles your account or payment data — including bKash, Nagad, and Rocket transaction screens — runs over encrypted SSL connections to block interception.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the site is used. You can manage cookie preferences through your browser settings at any time.

Data Retention

We keep account and transaction records for the period required by applicable law. Once that period passes, data is deleted or anonymised — we do not hold it indefinitely.

Account Security

Login uses OTP verification sent to your registered phone number. If we detect an access attempt from an unrecognised device, we flag it and require re-verification before entry.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about your personal data — what we hold, how it is used, or how to request a correction or deletion — our support team is the right place to start. Reach us through live chat on the site, by email, or through the contact form in your account settings. We aim to respond to all data-related queries promptly. Availability may depend on local access conditions and eligible regions.

Live Chat Start a chat session directly from the site. Describe your data request clearly and our team will pull up your account record to assist.
Email Support Send your data request by email. Include your registered phone number — the one linked to your bKash, Nagad, or Rocket account — so we can verify your identity quickly.
Account Settings Form Log into your account, go to Settings, and use the data request form to flag corrections or ask for a copy of your stored information.

Common Questions About Your Privacy on bet000

These are the questions we hear most often about how personal data works on this platform. If your question is not covered here, reach out through live chat or email and we will give you a direct answer based on your account.

We collect your name, phone number, email address, and the mobile wallet number you use — whether that is bKash, Nagad, or Rocket. We also log device and session data for security purposes.

Your wallet number is shared only with the payment processor needed to complete your transaction. We do not sell or pass your bKash, Nagad, or Rocket details to advertisers or unrelated third parties.

Log into your account, go to Settings, and submit a data access request. Alternatively, email our support team with your registered phone number so we can verify your identity before releasing any records.

Yes. Submit a deletion request through your account settings or via email. We will remove your data once the legally required retention period has passed and all open transactions are settled.

We use session cookies to maintain your login and analytics cookies to see which parts of the site are used most. You can block or clear cookies through your browser settings; this may affect how the site behaves.

Yes. SSL encryption covers all mobile sessions the same as desktop. Your login is protected by OTP verification tied to your registered number, so unauthorised access from another device triggers a re-check.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.